Whether your CRM is home-grown or a name brand, your business likely has some sort of solution to capture customer and prospect information. Your CRM (customer […]
One of the biggest challenges facing today’s print marketers and sales teams is how to deliver the right customer experience at the right time – and […]
Mass communications and customer experience are disrupting the Print industry The phrase – disruptive innovation – has been around for over 20 years. In his 1997 book, The […]
Earlier this year I attended Xploration18, an annual event produced by Xplor International, that provides the “What, Why and How” of Enterprise Communications Industry trends, best […]