customer service
September 10, 2018
Earlier this year I attended Xploration18, an annual event produced by Xplor International, that provides the “What, Why and How” of Enterprise Communications Industry trends, best […]
April 19, 2018
Often confused with Generation Z teens, the last birth year for millennials was 1996. In 2018, this makes them 22 – 37 years old. And they […]
January 9, 2018
You know how the old saying goes: 80% of business comes from 20% of your customers. No matter what the size of your business, it should […]
January 1, 2018
Let’s face it; Sales and Marketing are driven by different numbers. Sales is driven by dollars. Marketing is driven (today) by data. Sales is looking for […]